Terms of Service
Acceptance of Terms
By booking a service with T MARK BUILDING INSPECTION – L.L.C – S.P.C (hereinafter referred to as “the Company” or “T MARK”), you agree to be bound by these Terms of Service. These terms apply to all inspections, reports, and professional consultations provided by the Company.
Scope of Service
The Company provides visual, non-invasive property inspections (“Snagging”). The inspection is limited to visible and accessible areas at the time of the site visit. We do not move furniture, lift floor coverings, or perform destructive testing unless explicitly agreed upon in writing.
Booking & Access
Access: The Client is responsible for ensuring that the Company’s inspectors have legal and safe access to the property at the scheduled time.
Approvals: The Client must obtain all necessary permissions from developers, building management, or owners prior to the inspection.
Payment Terms
Advance Payment: Full payment of the service fee is required at the time of booking confirmation and prior to the commencement of the on-site inspection.
Confirmation: A booking is only considered “Confirmed” once the Company receives the full payment or a valid proof of transfer.
Cancellation & Rescheduling
Notice: Cancellations or rescheduling requests must be made at least 24 hours before the scheduled appointment.
Late Cancellation: The Company reserves the right to retain a portion of the pre-paid fee as a cancellation charge if notice is provided less than 24 hours before the service time.
Inspection Reports
Reports are produced for the sole use of the Client. While they may be shared with developers for repair purposes, T MARK accepts no liability to any third party who relies on the report. The report reflects the property condition on the day of inspection only.
Professional Liability & Exclusions T MARK shall not be held liable for:
- Latent (hidden) defects or issues not discoverable through visual inspection.
- Intermittent faults (e.g., leaks that only occur under specific weather and usage conditions).
- Structural integrity, MEP internal systems, or soil conditions. The Company’s maximum liability for any claim shall not exceed the total fee paid for the specific service provided.
Governing Law
These terms and conditions are governed by and construed in accordance with the Federal Laws of the United Arab Emirates. Any disputes arising shall be subject to the exclusive jurisdiction of the UAE Courts.
